Shipping & Shop Policies

Shop Policies

SHIPPING
All items apart from custom illustrations or specified will be processed and shipped within 2-3 business days.

All Express Shipping items will be processed and shipped via express post the next business day.
All items are shipped via Aus Post or Sendle. 
Small items such as greeting cards, brooches, A4 prints will be shipped as a letter with no tracking. Larger items such as A3+ prints will be shipped as a parcel with tracking. 
CUSTOMS & IMPORT TAX
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

DIGITAL DOWNLOADS

File delivery
Once payment is confirmed. I will contact you within 2-3 days with your custom artwork for download.

 


FANCY A CHAT?

Send me an email at hello@carmenhui.com or fill in the form below. I will get back to you within 48 hours.