FREE DOMESTIC SHIPPING FOR ORDERS OVER $75

Shipping & Shop Policies

  • All items apart from custom illustrations or specified will be processed and shipped within 2-3 business days.
  • All Express Shipping items will be processed and shipped via express post the next business day.
  • All items are shipped via Aus Post or Sendle. 
  • Small items such as greeting cards, brooches, A4 prints will be shipped as a letter with no tracking. Larger items such as A3+ prints will be shipped as a parcel with tracking. 

International Shipping

  • All products are sent via Air Mail with no tracking. Please get in touch if you require tracking and I can get a quote for you.
  • Buyers are responsible for any customs and import taxes that may apply. Delays due to customs are out of my control. I will try and help as much as possible but it is ultimately your responsibility to follow up.

Digital Downloads

  • Once payment is confirmed. I will contact you within 2-3 days with your custom artwork for download.
COLLABORATIONS
Have an idea in mind? I'm always up for new projects.
Check out my portfolio for past collaborations.
LET’S HAVE A CHAT!
Send me an email at hello@carmenhui.com or fill in the form below.
I will get back to you within one business day.
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