Penelope

SHIPPING

• Your print(s) will be carefully packaged flat with backing board, a protective clear sleeve and sent in a rigid envelope to prevent it from bending. Please note: A2 and A1 prints will be shipped in a sturdy cardboard mailing tube. A1 prints will take around 2 weeks to process as it will be printed off-site via an external fine arts printer.
• All items apart from custom illustrations or specified will be processed and shipped within 2-3 business days.
• All Express Shipping items will be processed and shipped via express post the next business day.
• All items are shipped via Aus Post or Sendle.
• Small items such as greeting cards, brooches, A4 prints will be shipped as a letter with no tracking. Larger items such as A3+ prints will be shipped as a parcel with tracking.

RETURNS AND EXCHANGES

• I gladly accept returns and exchanges within14 days of delivery
• Please visit the Return & Exchanges page for more details